Terms and Conditions

   

TABLE OF CONTENTS:

   

   
1. § GENERAL PROVISIONS
   
2. § ELECTRONIC SERVICES IN THE ONLINE STORE
   
3. § TERMS AND CONDITIONS FOR CONCLUDING A SALES AGREEMENT
   
4. § METHODS AND DEADLINES FOR PAYMENT FOR THE PRODUCT
   
5. § COST, METHODS AND DEADLINE FOR DELIVERY AND COLLECTION OF THE PRODUCT
   
6. § COMPLAINT PROCEDURE
   
7. § OUT-OF-COURT METHODS OF COMPLAINT RESOLUTION AND CLAIM PURSUIT AND RULES OF ACCESS TO THESE PROCEDURES
   
8. § RIGHT OF WITHDRAWAL FROM THE AGREEMENT
   
9. § PROVISIONS CONCERNING ENTREPRENEURS
   
10. § PRODUCT REVIEWS
   
11. § ILLEGAL CONTENT AND OTHER CONTENT NON-COMPLIANT WITH THE REGULATIONS
   
12. § FINAL PROVISIONS
   
13. § SAMPLE WITHDRAWAL FORM
   
14. § COUNTERACTING SUPPORT FOR RUSSIA'S AGGRESSION AGAINST UKRAINE
   

   

 

   

The Online Store www.sklep.backer.pl cares about consumer rights. The consumer cannot waive the rights granted to them by the Consumer Rights Act. Provisions of agreements less favorable to the consumer than the provisions of the Consumer Rights Act are invalid, and the provisions of the Consumer Rights Act shall apply in their place. Therefore, the provisions of these Regulations are not intended to exclude or limit any consumer rights accruing to them under absolutely binding legal provisions, and any potential doubts should be interpreted in favor of the consumer. In the event of any inconsistency between the provisions of these Regulations and the above provisions, these provisions shall prevail and apply.
 

   

   
1. § GENERAL PROVISIONS
   1.1. The Online Store, available at the internet address www.sklep.backer.pl, is operated by the company Bäckers Systems Sp. z o.o. entered into the register of entrepreneurs of the National Court Register, Registry Court: District Court in Częstochowa, XVII Commercial Division, with its registered office and address for service: Cichociemnych 32, 42-700 Lubliniec, KRS: 0000133562, NIP: 575-16-34-877, REGON: 151363576, e-mail address: sklep@backer.pl, phone number: +48 34 353 00 03.
   1.2. These Regulations are addressed to both consumers and entrepreneurs using the Online Store, unless a specific provision of the Regulations states otherwise.
   1.3. The administrator of personal data processed in the Online Store in connection with the implementation of the provisions of these Regulations is the Seller. Personal data is processed for the purposes, for the period, and on the basis of the grounds and principles indicated in the privacy policy published on the Online Store's website. The privacy policy primarily contains the rules regarding the processing of personal data by the Administrator in the Online Store, including the grounds, purposes, and period of personal data processing, as well as the rights of data subjects, and information regarding the use of cookies and analytical tools in the Online Store. The use of the Online Store, including making purchases, is voluntary. Similarly, the provision of personal data by the Service Recipient or Customer using the Online Store is voluntary, subject to exceptions indicated in the privacy policy (conclusion of an agreement and statutory obligations of the Seller).
   1.4. Definitions:
      1.4.1. DIGITAL SERVICES ACT, ACT – Regulation (EU) 2022/2065 of the European Parliament and of the Council of 19 October 2022 on a Single Market For Digital Services and amending Directive 2000/31/EC (Digital Services Act) (OJ L 277 of 27.10.2022, p. 1–102).
      1.4.2. BUSINESS DAY – one day from Monday to Friday, excluding public holidays.
      1.4.3. REGISTRATION FORM – a form available in the Online Store enabling the creation of an Account.
      1.4.4. ORDER FORM – Electronic Service, an interactive form available in the Online Store enabling the placement of an Order, in particular by adding Products to the electronic basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.
      1.4.5. CUSTOMER – (1) a natural person with full legal capacity, and in cases provided for by generally applicable provisions also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, to which the law grants legal capacity; - who has concluded or intends to conclude a Sales Agreement with the Seller.
      1.4.6. CIVIL CODE – the Civil Code Act of April 23, 1964 (Dz.U. 1964 No. 16, item 93 as amended).
      1.4.7. ACCOUNT – Electronic Service, a collection of resources in the Service Provider's ICT system, identified by an individual name (login) and password provided by the Service Recipient, in which data provided by the Service Recipient and information about Orders placed by them in the Online Store are collected.
      1.4.8. ILLEGAL CONTENT – information which, in itself or by reference to an activity, including the sale of Products or the provision of Electronic Services, is not compliant with European Union law or the law of any Member State which is compliant with European Union law, regardless of the specific subject matter or nature of that law.
      1.4.9. PRODUCT – a movable item available in the Online Store that is the subject of a Sales Agreement between the Customer and the Seller.
      1.4.10. REGULATIONS – these Online Store Regulations.
      1.4.11. ONLINE STORE - the Service Provider's online store available at the internet address: www.sklep.backer.pl.
      1.4.12. SELLER; SERVICE PROVIDER – the company Bäckers Systems Sp. z o.o. entered into the register of entrepreneurs of the National Court Register, Registry Court: District Court in Częstochowa, XVII Commercial Division, with its registered office and address for service: Cichociemnych 32, 42-700 Lubliniec, KRS: 0000133562, NIP: 575-16-34-877, REGON: 151363576, e-mail address: sklep@backer.pl, phone number: +48 34 353 00 03.
      1.4.13. SALES AGREEMENT – a product sales agreement concluded or entered into between the Customer and the Seller via the Online Store.
      1.4.14. ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Service Recipient via the Online Store.
      1.4.15. SERVICE RECIPIENT – (1) a natural person with full legal capacity, and in cases provided for by generally applicable provisions also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, to which the law grants legal capacity; - using or intending to use an Electronic Service.
      1.4.16. CONSUMER RIGHTS ACT – the Act of May 30, 2014 on consumer rights (Dz.U. 2014 item 827 as amended).
      1.4.17. ORDER - a declaration of will of the Customer made using the Order Form and aimed directly at concluding a Sales Agreement for the Product with the Seller.
   
   
   
2. § ELECTRONIC SERVICES IN THE ONLINE STORE
   2.1. The following Electronic Services are available in the Online Store: Account, Order Form.
      2.1.1. Account – use of the Account is possible after the Service Recipient completes two consecutive steps: (1) filling out the Registration Form, (2) clicking the "Create new account" field. In the Registration Form, the Service Recipient must provide the following Service Recipient data: username, e-mail address, and password.
      2.1.1.1. The Electronic Service Account is provided free of charge for an indefinite period. The Service Recipient has the option, at any time and without giving a reason, to delete the Account (cancel the Account) by sending an appropriate request to the Service Provider, in particular via e-mail to: sklep@backer.pl or in writing to the address: ul. Cichociemnych 32, 42-700 Lubliniec.
      2.1.2. Order Form – the use of the Order Form begins when the Customer adds the first Product to the electronic shopping cart in the Online Store. Placing an Order occurs after the Customer completes two consecutive steps: (1) filling out the Order Form and (2) clicking the "Confirm purchase" field on the Online Store's website after filling out the Order Form – until this moment, it is possible to independently modify the entered data (for this purpose, you should follow the displayed messages and information available on the Online Store's website). In the Order Form, the Customer must provide the following Customer data: first and last name/company name, address (street, house/apartment number, postal code, city, country), e-mail address, and data regarding the Sales Agreement: Product(s), quantity of Product(s), place and method of delivery of Product(s), payment method.
      2.1.2.1. The Electronic Service Order Form is provided free of charge and is one-time in nature and terminates upon the placement of an Order through it or upon the Service Recipient's earlier cessation of placing an Order through it.
   2.2. Technical requirements necessary for cooperation with the ICT system used by the Service Provider: (1) computer, laptop, or other multimedia device with Internet access; (2) access to e-mail; (3) web browser in the current version: Mozilla Firefox; Internet Explorer; Opera; Google Chrome; Safari or Microsoft Edge; (4) recommended minimum screen resolution: 1024x768; (5) enabling cookies and Javascript support in the web browser.
   2.3. The Service Recipient is obliged to use the Online Store in a manner consistent with the law and good morals, taking into account the respect for personal rights and copyright and intellectual property rights of the Service Provider and third parties. The Service Recipient is obliged to enter data consistent with the facts. The Service Recipient is prohibited from providing unlawful content, including Illegal Content.
   2.4. The complaint procedure concerning Electronic Services is indicated in point 6. of the Regulations.
   
   
   
3. § TERMS AND CONDITIONS FOR CONCLUDING A SALES AGREEMENT
   3.1. The conclusion of a Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the Online Store in accordance with point.
   3.2. The price of the Product displayed on the Online Store's website is given in Polish Zlotys and includes taxes. The Customer is informed about the total price including taxes of the Product being the subject of the Order, as well as about delivery costs (including transport, delivery, and postal services) and other costs, and if the amount of these fees cannot be determined – about the obligation to pay them, on the Online Store's pages during the ordering process, including at the moment when the Customer expresses their will to be bound by the Sales Agreement.
   3.3. Procedure for concluding a Sales Agreement in the Online Store using the Order Form
      3.3.1. The conclusion of a Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order in the Online Store in accordance with point 2.1.2 of the Regulations.
      3.3.2. After placing the Order, the Seller immediately confirms its receipt and simultaneously accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for execution takes place by the Seller sending the Customer an appropriate e-mail message to the Customer's e-mail address provided during the ordering process, which contains at least the Seller's declarations of receipt of the Order and its acceptance for execution and confirmation of the conclusion of the Sales Agreement. Upon receipt of the above e-mail message by the Customer, the Sales Agreement between the Customer and the Seller is concluded.
   3.4. The content of the concluded Sales Agreement is recorded, secured, and made available to the Customer by (1) making these Regulations available on the Online Store's website and (2) sending the Customer the e-mail message referred to in point 3.3.2 of the Regulations. The content of the Sales Agreement is additionally recorded and secured in the Seller's Online Store's IT system.
   
   
   
4. § METHODS AND DEADLINES FOR PAYMENT FOR THE PRODUCT
   4.1. The Seller provides the Customer with the following payment methods for the Sales Agreement:
      4.1.1. Cash on delivery upon receipt of the shipment.
      4.1.2. Bank transfer to the Seller's bank account.
      4.1.3. Electronic payments via the TPay.com service – possible current payment methods are specified on the Online Store's website in the information tab regarding payment methods and on the website https://transferuj.pl/.
      4.1.3.1. Electronic payment transactions are settled, in accordance with the Customer's choice, via the TPay.com service. Electronic payment services are handled by:
      4.1.3.1.1. TPay.com – Krajowy Integrator Płatności Spółka Akcyjna (formerly Brachia Sp. J.) with its registered office in Poznań (registered office address: Św. Marcin 73/6, 61-808 Poznań), entered into the Register of Entrepreneurs of the National Court Register under number 0000412357, registration files stored by the District Court Poznań – Nowe Miasto i Wilda in Poznań, share capital of PLN 4,798,500.00 fully paid, NIP: 7773061579.
   4.2. Payment deadline:
      4.2.1. If the Customer chooses payment by bank transfer or electronic payments, the Customer is obliged to make the payment within 7 calendar days from the date of concluding the Sales Agreement.
      4.2.2. If the Customer chooses cash on delivery upon receipt of the shipment, the Customer is obliged to make the payment upon receipt of the shipment.
   
   
   
5. § COST, METHODS AND DEADLINE FOR DELIVERY AND COLLECTION OF THE PRODUCT
   5.1. Product delivery is available in the territory of the Republic of Poland.
   5.2. Product delivery to the Customer is paid, unless the Sales Agreement states otherwise. The costs of Product delivery (including transport, delivery, and postal services) are indicated to the Customer on the Online Store's pages in the information tab regarding delivery costs and during the ordering process, including at the moment when the Customer expresses their will to be bound by the Sales Agreement.
   5.3. Personal collection of the Product by the Customer is free of charge.
   5.4. The Seller provides the Customer with the following methods of delivery or collection of the Product:
      5.4.1. Courier shipment, cash on delivery courier shipment, delivery to collection points, delivery to parcel lockers.
   5.5. The delivery time of the Product to the Customer is up to 3 Business Days, unless a shorter period is specified in the description of a given Product or during the ordering process. In the case of Products with different delivery times, the delivery time is the longest specified period, which, however, cannot exceed 3 Business Days. The start of the delivery period for the Product to the Customer is calculated as follows:
      5.5.1. If the Customer chooses payment by bank transfer, electronic payments - from the date of crediting the Seller's bank account or settlement account.
      5.5.2. If the Customer chooses cash on delivery payment - from the date of conclusion of the Sales Agreement.
   
   
   
6. § COMPLAINT PROCEDURE
   6.1. This point 6. of the Regulations defines the complaint procedure common to all complaints submitted to the Seller, in particular complaints regarding Products, Sales Agreements, Electronic Services, and other complaints related to the Seller's or Online Store's operation.
   6.2. A complaint may be submitted, for example:
      6.2.1. in writing to the address: ul. Cichociemnych 32, 42-700 Lubliniec;
      6.2.2. in electronic form via e-mail to the address: sklep@backer.pl;
   6.3. The Product may be sent or returned as part of a complaint to the address: ul. Cichociemnych 32, 42-700 Lubliniec.
   6.4. It is recommended to provide in the complaint description: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of the irregularity or non-conformity with the agreement; (2) a request for the method of bringing the product into conformity with the agreement or a statement of price reduction or withdrawal from the agreement or other claim; and (3) contact details of the person submitting the complaint – this will facilitate and speed up the complaint processing. The requirements given in the preceding sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended complaint description.
   6.5. In the event of a change in the contact details provided by the person submitting the complaint during the complaint processing, they are obliged to inform the Seller thereof.
   6.6. Evidence (e.g., photos, documents, or the Product) related to the subject of the complaint may be attached by the person submitting the complaint. The Seller may also ask the person submitting the complaint to provide additional information or send evidence (e.g., photos), if this will facilitate and speed up the complaint processing by the Seller.
   6.7. The Seller will respond to the complaint immediately, no later than within 14 calendar days from the date of its receipt.
   6.8. The basis and scope of the Seller's statutory liability are determined by generally applicable legal provisions, in particular the Civil Code, the Consumer Rights Act, and the Act on the provision of electronic services of July 18, 2002 (Dz.U. No. 144, item 1204 as amended). Below are additional information regarding the Seller's legal liability for the Product's conformity with the Sales Agreement:
      6.8.1. In the case of a complaint about a Product – a movable item – purchased by the Customer under a Sales Agreement concluded with the Seller until December 31, 2022, the provisions of the Civil Code in force until December 31, 2022, apply, in particular Articles 556-576 of the Civil Code. These provisions specifically define the basis and scope of the Seller's liability to the Customer if the sold Product has a physical or legal defect (warranty for defects). In accordance with Article 558 § 1 of the Civil Code, the Seller's liability under the warranty for a Product purchased in accordance with the preceding sentence towards a Customer who is not a consumer is excluded.
      6.8.2. In the case of a complaint about a Product – a movable item (including a movable item with digital elements), excluding, however, a movable item that serves exclusively as a carrier of digital content – purchased by the Customer under a Sales Agreement concluded with the Seller from January 1, 2023, the provisions of the Consumer Rights Act in force from January 1, 2023, apply, in particular Articles 43a - 43g of the Consumer Rights Act. These provisions specifically define the basis and scope of the Seller's liability to the consumer in the event of non-conformity of the Product with the Sales Agreement.
      6.8.3. In the case of a complaint about a Product – digital content or digital service or a movable item that serves exclusively as a carrier of digital content – purchased by the Customer under a Sales Agreement concluded with the Seller from January 1, 2023, or before that date, if the delivery of such Product was to take place or took place after that date, the provisions of the Consumer Rights Act in force from January 1, 2023, apply, in particular Articles 43h – 43q of the Consumer Rights Act. These provisions specifically define the basis and scope of the Seller's liability to the consumer in the event of non-conformity of the Product with the Sales Agreement.
   6.9. In addition to statutory liability, a guarantee may be granted for the Product – this is a contractual (additional) liability and can be used if the given Product is covered by a guarantee. The guarantee may be granted by an entity other than the Seller (e.g., by the manufacturer or distributor). Detailed conditions regarding liability under the guarantee, including the data of the entity responsible for the guarantee and the entity entitled to use it, are available in the guarantee description, e.g., in the guarantee card or elsewhere related to the granting of the guarantee. The Seller indicates that in the event of non-conformity of the Product with the agreement, the Customer is entitled to legal remedies from and at the expense of the Seller, and that the guarantee does not affect these legal remedies.
   6.10. The provisions regarding the consumer contained in points 6.8.2. and 6.8.3 of the Regulations also apply to a Customer who is a natural person concluding an agreement directly related to their business activity, when the **content** of this agreement indicates that it does not have a professional character for that person, resulting in particular from the subject of their business activity, made available on the basis of the provisions on the Central Register and Information on Business Activity.
   
   
   
7. § OUT-OF-COURT METHODS OF COMPLAINT RESOLUTION AND CLAIM PURSUIT AND RULES OF ACCESS TO THESE PROCEDURES
   7.1. Methods of dispute resolution without court involvement include, among others, (1) enabling the parties to reach an agreement, e.g., through mediation; (2) proposing a dispute resolution, e.g., through conciliation; and (3) resolving the dispute and imposing its solution on the parties, e.g., within the framework of arbitration (arbitration court). Detailed information regarding the possibility for the Customer, being a consumer, to use out-of-court methods of complaint resolution and claim pursuit, the rules of access to these procedures, and a user-friendly search engine for entities dealing with amicable dispute resolution are available on the website of the Office of Competition and Consumer Protection at: https://polubowne.uokik.gov.pl/.
   7.2. A contact point operates at the President of the Office of Competition and Consumer Protection, whose task, among others, is to provide consumers with information regarding out-of-court consumer dispute resolution. Consumers can contact the point: (1) by phone – by calling 22 55 60 332 or 22 55 60 333; (2) by e-mail – by sending a message to: kontakt.adr@uokik.gov.pl; or (3) in writing or in person – at the Office's headquarters at Plac Powstańców Warszawy 1 in Warsaw (00-030).
   7.3. The consumer has the following exemplary possibilities of using out-of-court methods of complaint resolution and claim pursuit: (1) an application for dispute resolution to the permanent amicable consumer court; (2) an application for out-of-court dispute resolution to the provincial inspector of the Trade Inspection; or (3) assistance from the county (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (e.g., Consumer Federation, Polish Consumer Association). Advice is provided, among others, by e-mail at porady@dlakonsumentow.pl and by calling the consumer helpline 801 440 220 (helpline open on Business Days, from 8:00 AM to 6:00 PM, connection fee according to the operator's tariff).
   7.4. At http://ec.europa.eu/odr, an online dispute resolution platform (ODR platform) is available for disputes between consumers and entrepreneurs at the EU level. The ODR platform is an interactive and multilingual website with a one-stop shop for consumers and entrepreneurs seeking out-of-court resolution of disputes concerning contractual obligations arising from online sales or service agreements (more information on the platform itself or at the website of the Office of Competition and Consumer Protection: https://polubowne.uokik.gov.pl/platforma-odr,161,pl.html).
   
   
   
8. § RIGHT OF WITHDRAWAL FROM THE AGREEMENT
   8.1. A consumer who has concluded a distance contract may withdraw from it within 14 calendar days without giving a reason and without incurring costs, except for the costs specified in point 8.8 of the Regulations. To meet the deadline, it is sufficient to send a statement before its expiry. A statement of withdrawal from the agreement may be submitted, for example:
      8.1.1. in writing to the address: ul. Cichociemnych 32, 42-700 Lubliniec;
      8.1.2. in electronic form via e-mail to the address: sklep@backer.pl;
   8.2. The return of the Product – movable items (including movable items with digital elements) as part of the withdrawal from the agreement may take place to the address: ul. Cichociemnych 32, 42-700 Lubliniec.
   8.3. A sample withdrawal form is included in Annex No. 2 to the Consumer Rights Act and is additionally available in point 13 of the Regulations. The consumer may use the sample form, but it is not mandatory.
   8.4. The period for withdrawal from the agreement begins:
      8.4.1. for an agreement under which the Seller delivers the Product, being obliged to transfer its ownership – from taking possession of the Product by the consumer or a third party indicated by them other than the carrier, and in the case of an agreement that: (1) covers multiple Products that are delivered separately, in batches, or in parts – from taking possession of the last Product, batch, or part, or (2) involves the regular delivery of Products for a specified period – from taking possession of the first of the Products;
      8.4.2. for other agreements – from the date of conclusion of the agreement.
   8.5. In the event of withdrawal from a distance contract, the contract is considered not concluded.
   
9. 8.6. The Seller is obliged to immediately, no later than within 14 calendar days from the date of receipt of the consumer's statement of withdrawal, reimburse all payments made by them, including the costs of Product delivery (with the exception of additional costs resulting from the consumer's choice of a delivery method other than the cheapest standard delivery method offered by the Seller). The Seller shall refund the payment using the same payment method used by the consumer, unless the consumer has expressly agreed to a different refund method that does not involve any costs for them. If the Seller has not offered to collect the Product themselves, the Seller may withhold reimbursement of payments received from the consumer until they have received the Product back or the consumer has provided proof of its return, whichever occurs first.
   8.7. The consumer is obliged to return the Product to the Seller or hand it over to a person authorized by the Seller immediately, no later than within 14 calendar days from the day on which they withdrew from the agreement, unless the Seller has offered to collect the Product themselves. To meet the deadline, it is sufficient to send the Product before its expiry. The consumer may return the Product to the address: ul. Cichociemnych 32, 42-700 Lubliniec.
   8.8. The consumer bears only the direct costs of returning the Product.
   8.9. The right of withdrawal does not apply to the consumer in relation to agreements:
      8.9.1. for which the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur within the withdrawal period;
      8.9.2. where the subject of the performance is a non-prefabricated item, manufactured according to the consumer's specifications or clearly customized to their personal needs;
      8.9.3. where the subject of the performance is an item that deteriorates quickly or has a short shelf life;
      8.9.4. where the subject of the performance is a sealed item that cannot be returned for health protection or hygiene reasons if its seal has been removed after delivery;
      8.9.5. where the subject of the performance are items which, after delivery, due to their nature, become inseparably mixed with other items;
      8.9.6. where the subject of the performance are alcoholic beverages, the price of which was agreed upon at the conclusion of the sales agreement and whose delivery can only take place after 30 days, and whose value depends on market fluctuations over which the entrepreneur has no control;
      8.9.7. where the consumer has expressly requested the entrepreneur to visit them for the purpose of urgent repairs or maintenance; if the entrepreneur provides additional services not expressly requested by the consumer or supplies items not strictly necessary for the performance of maintenance or repairs, the right of withdrawal applies to those additional services or items;
      8.9.8. where the subject of the performance is audio or video recordings or computer software in sealed packaging if the packaging has been opened after delivery;
      8.9.9. for the supply of newspapers, periodicals, or magazines, with the exception of subscription contracts;
      8.9.10. concluded by public auction;
      8.9.11. for the provision of accommodation services other than for residential purposes, transport of goods, car rental services, catering, or services related to leisure activities, if the contract specifies a specific date or period of service;
      8.9.12. for the supply of digital content which is not supplied on a tangible medium if the performance has begun with the consumer's explicit prior consent and their acknowledgment that they thereby lose their right of withdrawal.
   8.10. The provisions concerning the consumer contained in point 8. of the Regulations also apply to a Customer who is a natural person concluding an agreement directly related to their business activity, when the **content** of this agreement indicates that it does not have a professional character for that person, resulting in particular from the subject of their business activity, made available on the basis of the provisions on the Central Register and Information on Business Activity.
   
   
   
10. § PROVISIONS CONCERNING ENTREPRENEURS
    
   
11. § PRODUCT REVIEWS
    
   
12. § ILLEGAL CONTENT AND OTHER CONTENT NON-COMPLIANT WITH THE REGULATIONS
    
   
13. § FINAL PROVISIONS
    12.1. Agreements concluded through the Online Store are concluded in Polish.
    12.2. Change of Regulations:
       12.2.1. The Service Provider reserves the right to make changes to the Regulations for important reasons, i.e., changes in legal regulations; changes in payment and delivery methods; changes in the scope, provision, or form of Electronic Services; changes in the Service Provider's business data – to the extent that these changes affect the implementation of the provisions of these Regulations.
       12.2.2. In the case of concluding continuous agreements (e.g., providing the Electronic Service – Account), the amended Regulations become binding for the Service User if the requirements specified in Article 38 of the Regulations have been met and the Service User has not terminated the agreement within 15 days from the date of notification of the change. If the change to the Regulations would lead to the introduction of any new fees or an increase in existing fees, the Service User who is a consumer has the right to withdraw from the agreement.
       12.2.3. In the case of concluding agreements of a nature other than continuous (e.g., Sales Agreement), changes to the Regulations will not in any way infringe the acquired rights of Customers who are consumers, before the effective date of the changes to the Regulations, in particular, changes to the Regulations will not affect already placed or implemented Orders and concluded Sales Agreements.
    12.3. In matters not regulated by these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on the provision of electronic services of July 18, 2002 (Dz.U. 2002 No. 144, item 1204 as amended); the Act on consumer rights of May 30, 2014 (Dz.U. 2014 item 827 as amended); the Act on personal data protection of May 10, 2018 (Dz.U. 2018 item 1000 as amended) and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
    12.4. Any disputes arising between the Seller and the Customer who is a consumer will be submitted to courts in accordance with the relevant provisions of Polish law.
    12.5. Any disputes arising between the Seller and the Customer who is not a consumer will be submitted to the court competent for the Seller's registered office.
    
    
   
14. § SAMPLE WITHDRAWAL FORM
    
   
15. § COUNTERACTING SUPPORT FOR RUSSIA'S AGGRESSION AGAINST UKRAINE